02.04.2013 SaaS business solution for debt collection was developed. Development of SaaS business solution "FrontSphere Collection" for debt collection has been completed. This solution is developed for collection agencies and retail banks.
02.04.2013 24/7 Technical Support service has been operational since 02/04/13.
02.04.2013 FrontSphere started providing the service to its first client – JSC "First collection agency". SaaS business solution for debt collection has been put in operation in OJSC "First collection agency", the largest collection agency in Russia.
06.12.2013 Participation of FrontSphere representatives in the training conference "Bank scoring. Technologies. Practices. Innovations", organized by NAPKA (The National Association of Professional Collection Agencies), Moscow
03.02.2014 SaaS business solution for retail lending and telemarketing was developed. Development of SaaS business solution for retail lending and telemarketing has been completed. Front-office solution "Credit flow" based on FrontSphere business platform "FrontSphere" is an integrated software product for automation of business processes for providing consumer, mortgage and auto lending to individuals. This Solution fully automates the whole process of lending, starting from automated verification of basic applications (checking the completeness and correctness of filed forms), calculation of the loan amount/credit limit including payments and fees, scoring, up to approval of the loan amount, generation of the loan agreement and the loan granting. This solution provides for a non-stop pipelined processing of clients' loan applications, giving a possibility of coordinated work with the client files to various services. Front-office solution "Credit flow" allows banks and MFOs to significantly improve the quality and rate of customer service. All automated business process of the loan granting is seamless and consistently leads the client from the stage of loan application up to the approval and actual loan granting. Front-office solution "FrontSphere Telemarketing", based on FrontSphere business platform is an integrated software product for the automation of business processes of multi-channel interactions with clients at outgoing campaigns (including functional Predictive and Preview Dialer, recording and storage of all calls, SMS and E-mail newsletters, as well as push-notifications on smartphones).
20.06.2014 Participation in the First South Russian Microfinancial Forum «Microfinancial Market on the threshold of changes. How to survive and develop after July, 1», Rostov-na-Dony, Russia During a debating session, when discussing the subject of «IT solutions for microfinancing institutions», the issue of automation of debt collection processes was raised.
16.07.2014 Participation in the roundtable discussion organized by NAPKA (National association of professional collection agencies). The SaaS solution "FrontSphere Field Collection" was presented during a roundtable discussion of the subject «NAPKA Sellers and Buyers Club» hosted in a conference room of Lotte Plaza Hotel.
01.02.2016Testing of Version 2.0. Platform for omni-channel communication center for commercial banks has commenced.